9º World Congress on Health Information and Libraries

Salvador, Bahia - Brazil, September, 20 to 23 - 2005


4th Regional Coordination Meeting of the VHL

September, 19 to 20 - 2005

P53 - Information management in health services: the informational flow on the segment of clinical analysis laboratories in Salvador

It is a descriptive study on the impact of the use of New Information and of Communication Technologies (NTIC) in private laboratories of clinical analyses in the city of Salvador. The investigation studies the adoption of technological instrumental as strategy path in the relationship management among the several publics that orbits the organizations. It was developed based on literature revision and field researches accomplished among professionals and users of laboratories of clinical analysis.